Pricing is simple; I charge for my time, the materials used, and travel cost
There is no call-out fee, no VAT, no extra charges for weekend or evening work
Free estimates, and a no-fix-no-fee policy (which has happened a few times)
Labour is charged at between £10 and £15 per hour. I’ll always charge what I think is fair. I have fixed prices for some work
Materials are charged at cost price, plus a delivery charge if there is one. Where appropriate I can use second hand materials and parts to reduce costs. Parts can sometimes be sourced cheaper from overseas if you can afford to wait a while. (typically items ordered within the UK are here within a day or two, parts from China etc can take a month to get here)
- If I drive my car, travel charge is 50p per mile. I’m in the centre of Battle town.
- I will always try to use public transport if it’s practical to do so.
- If it’s reasonably possible for me to walk (approx 1 mile from Battle town centre) or cycle (approx 2 miles from Battle town centre) to you, then there is no travel charge.
- Sometimes I’m able to talk through a problem over the phone, or do a computer-to-computer connection to fix something, in which case neither of us has to travel anywhere !
Fixed prices for computer work (excluding travel and cost of parts unless otherwise shown)
- Laptop screen replacement £10-15 depending on model
- Laptop keyboard replacement £10
- Laptop battery replacement £5-£10 depending on model
- Laptop charging port replacement £10-£15 depending on model. Parts are usually a few pounds.
- Phone and Tablet screens replaced £10-£15 depending on model
- iPhone 6/7 charging port replacement £20 (including parts)
- Setting up your new laptop/desktop/tablet usually takes an hour, so £15 (connecting to WiFi, setting up printers, configuring backups and/or cloud storage, email setup, getting data from old computers, etc)
- Password problems are usually resolved within an hour, so £10
- Tune-up and virus removal if the computer is bought to me £15. The reason I mention this is that the process often takes several hours to complete, but I don’t need to sit in front of it for that time!
When it’s not possible to bring the computer in to me then it’s still possible, as I have been at client’s houses for hours at a time, and if you feed me tea and biscuits I’m very reasonable 🙂
In some rare occasions a slow computer is caused by a faulty hard drive (a clicking or ticking noise is an indicator of this) in which case a new disk (£20 upwards) will also be needed
As far as the cost of parts is concerned, I’ve found that typically prices are as follows:
- Laptop screens £40 upwards
- Laptop batteries £10 – £40
- Hard drives from £20
- Phone screens £10 upwards
- Tablet screens £10 upwards
- Tablet batteries £10 – £20
- I usually keep 16GB USB memory sticks for £5 each (good for backups)
Fixed prices for bicycle work (excluding travel and cost of parts)
Full service £40
Pedal service £10 for both sides (strip, check, re-grease, re-assemble)
Puncture repair £5
Front wheel service £10 (strip/clean/check/re-grease/reassemble/truing)
Rear wheel service £15 (strip/clean/check/re-grease/reassemble/truing)
Brake blocks/pads fitted, front and rear, with wheel truing £10